5

This place provides a crystal clear communication with every dollar I spent for my car. I don’t feel the type of sales pressure from a dealership on Bell. They offer local ride services. What I like the most is the thorough inspection and report that highlights all the detailed service and fee info to let the customer determine how much you want to spend.

5

Always honest and reliable service.

Thank you, Jamie, for the 5-star review! We appreciate your loyal business!

- Tech 1 Auto
5

Thank you to Nicole and my technician Mike for taking great care of me and my car! Nicole is so kind and went above and beyond for me and made me feel comfortable the whole time my car was in service. I will definitely be back and let everyone know about this place! Thank you!!

5

Not your low end dealership. They have gone out of their way to re-brand their signage (which made the shop blend into the background of thunderbird Rd). The waiting area and customer service resembles that of a high end dealership (like Land Rover of Arrowhead). They ride you home and have loaners. I have a 2017 Land Rover which needed headlights. They have access to all sorts of OEM sights. My headlights were only 80$ and the bulb was 12$. I would have NEVER paid that at the dealership. Their special for all oil changes was 59.99$. My level 1 diagnostic was less than 100$. My full bill with labor was 498$ well worth the price And the labor was worth it, as my car was there all day and the labor was fair. It was the best 500$ I spent. They sens ypu a link to show you your costs and estimated for future work needed so you are not surprised and armed for future maintenance. Take your car there and for the lady drivers, you have the customer specialist, Nicole. She allays all your car maintenance anxiety. My new mechanic shop! Did I mention that I didn't feel robbed, hi-jinked or inundated with vehicle issues jargon. My only suggestion is to make an appt , they even send you a reminder, like the dr offices. The only thing I felt bad about was not being able to keep their well-maintained loaner car for my new vehicle replacement. (9$ filled the tank halfway). By the way, "you're welcome!" First time customer.

Wow! Thank you for the outstanding review, Msalee, and coming in to Scott's! We truly appreciate your business and want to welcome you to Scott's!

- Tech 1 Auto
5

This was my first time there and I was very satisfied from start to finish. They were busy, so it took a little longer than what I was told. They still took care of my vehicle and the customer service was excellent. Nikki was great. I will be coming back and telling my friends to give them a try.

5

Service advisor Nicole was extremely professional & knowledgeable. Very prompt service from a beautiful shop. I will definitely be back for all my vehicles.

5

I visited Scotts for an oil change and tire rotation. I highly recommend anyone looking to get done any work on their car to come to Scotts. They are very courteous and provide excellent customer service. They provide thorough inspection of your car with any oil change, and take the time out to explain in simple terms any repairs that may be needed. They text you a link that takes you to your vehicles condition report, which I have not seen done elsewhere that was very helpful in understanding what work needed to be done promptly vs maintenance coming up in the future based on mileage. They also threw in a free car wash from next door. I will be returning to Scotts for any my cars needs.

5

Very welcoming! Glad we brought our car here! 10/10 would recommend! Nicole was knowledgeable on the phone and let us know our best options.

5

I was recommended this place by my brother and I’m glad I listened. Everyone in the office was kind and accommodating. David assisted me with car, he got back to me quickly and was super adamant about getting me all the help I needed moving forward. The process was so smooth and easy I will definitely be recommending this place to others

5

My son used them a few months back and highly recommended them. I called them regarding a issue I having with my vehicle and he they were able to get me in the same day and fixed the problem.

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